Privacy Policy

Privacy Policy

Your privacy is important to us. It is Bakalaria General Trading for Food Stuff Company W.L.L 's policy to respect your privacy regarding any information we may collect from you through our app, Bakalaria or website Bakalaria.com

We only ask for personal information when we truly need it to provide a service to you. We collect it by fair and lawful means, with your knowledge and consent. We also let you know why we’re collecting it and how it will be used.

What we collect

We may collect the following information:

• Name, address, Geo location
• Contact information including email address and phone number
• Demographic information such as preferences and interests
• Other information relevant to customer surveys and/or offers

Profile Picture ( optional)What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

• Internal record keeping.
• We may use the information to improve our products and services.
• We may periodically send promotional Push Notifications and SMS about new products, special offers or other information which we think you may find interesting using the Mobile App and Mobile Phone number which you have provided.
• From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone for delivery and other order related info. We may use the information to customize the Mobile app according to your interests.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

We only retain collected information for as long as necessary to provide you with your requested service. What data we store, we’ll protect within commercially acceptable means to prevent loss and theft, as well as unauthorized access, disclosure, copying, use or modification.

We don’t share any personally identifying information publicly or with third-parties, except when required to by law.

PAYMENT

Currently we are only accepting payment on delivery. No payment data are stored at mobile backend.

THIRD - PARTYSERVICES

• In general, the third-party providers like Google Analytics, Google Authentication, Facebook used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
• However, certain third-party service providers, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
• For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
• In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you .So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
• Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

AGE OF CONSENT

By using this Mobile app, you represent that you are above the legal law to 21 years old and you have given us your consent to allow any of your minor dependents to use this mobile app.

You are free to refuse our request for your personal information, with the understanding that we may be unable to provide you with some of your desired services.

Your continued use of our app will be regarded as acceptance of our practices around privacy and personal information. If you have any questions about how we handle user data and personal information, feel free to contact us.

Changes to This Privacy Policy

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If our company is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

Questions & Contact Information

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer through support@bakalaria.com or visit us in person at

Bakalaria General Trading for Food Stuff Company W.L.L

Privacy Compliance Officer

Address - This policy is effective as of 1 August 2020